Shipping policy

Shipping Policy

Introduction
Thank you for choosing Midori Pet Gear. We are committed to ensuring that your orders are shipped promptly and efficiently.

Shipping Methods
We utilize reliable shipping carriers such as USPS and UPS to deliver your orders safely.

Processing Time
Orders are processed within 3-5 business days. Please allow additional time during holidays or peak seasons.

Shipping Rates
Shipping rates are calculated based on weight and destination. Enjoy free shipping on orders over $25!

Delivery Times

• Standard Shipping: 3-7 business days
• Expedited Shipping: 1-3 business days (Note: Delivery times may vary based on location.)

Order Tracking
Once your order ships, you will receive a confirmation email with tracking information to monitor your shipment.

Lost or Damaged Packages
If your package is lost or damaged, please contact us at support.help@midoripetgear.com within 14 days of the delivery date for assistance.

International Shipping
We ship internationally! Please note that customs fees and taxes may apply, which are the responsibility of the customer.

Changes to Shipping Policy
We reserve the right to update our shipping policy at any time. Please check back regularly for any changes.

Thank you for your understanding and support!